How it works.
You decide after each step whether to carry on, and keep what you have if you stop.
We look
You get a page showing how the job works today.
We follow one real job from start to finish with the people who do it, and write down where it slows down. You keep the notes even if we build nothing.
What you getWe followOne real jobFromThe request coming inToGetting paidYou receiveA one-page summaryWe build a first version
You get something to try.
A small working version that fixes the most annoying part, in the hands of the people who’ll use it.
What you getProblem we pickRetyping ordersWhat we buildOne simple formWho tries itYour teamYou try it
You find out if it really helps.
A few people use it on real work for a few weeks. We agree first what “better” means (time saved, fewer mistakes), then compare. You decide whether to carry on.
What you getPeople using it4How long4 weeksWhat we measureTime to a yes or noWe add more
You get the next fix.
The trial decides what we fix next, one piece at a time, each tested the same way.
What you getNext step chosen byWhat the trial showedTested the same wayYesWho decidesYouWe look after it
You get someone to call.
Updates, monitoring, tested backups and fixes. If something goes wrong, we tell you what happened and what we changed.
What you getBackups testedEvery monthUpdatesInstalled for youWho you talk toThe people who built it
Which job takes too long?
Send opens an email for you to check and send. We’ll tell you honestly if we can help.
